HEAR BEYOND WORDS
Supporting Deaf and Hard of Hearing individuals across everyday situations
Empowering Practitioners to work
with the Deaf Community
Who this kit supports
Hear Beyond Words - Supporting Deaf and Hard of Hearing individuals across everyday situations includes a range of people that help, such as:
Social Workers
Connecting with Clients
Educators
Inclusive Learning Environments
Patient-Centred Communication
Healthcare professionals
Family & Friends
Nurturing important relationships
Discover the impact of this Resource Kit through the experiences of those who have used it. I am proud to support practitioners in making a difference.
Jermy Pang
Research Audiologist and PhD Candidate
Hear Beyond Words is not a small undertaking. It spans a wide range of topics, from relationships and communication to
employment and everyday accessibility, and Mackenzie has approached each section with the same
thoughtfulness and care, returning to earlier work to refine it as her understanding deepened. She has
sustained this level of commitment independently, alongside her other academic commitments, which
speaks to a rare capacity for self-directed, long-term project work.
Dr. Zinette Hopper
Audiologist
The Deaf Resources Kit is a thoughtful and practical resource that provides clear, accessible information to support professionals, families and others interacting with Deaf and Hard of Hearing individuals. As an audiologist, I particularly value the way it combines practical guidance with genuine lived experience. Her perspective as a bilateral cochlear implant user adds an authentic and valuable dimension to the resource, helping bridge the gap between clinical information and real-world experience. It is a fantastic resource and a wonderful achievement.
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Maxine Jobbins
Speech and Language Therapist
Her topic choice has shown a strong social justice
thread in how she chose to research and present them. Her
interest in social issues has also carried through to Mackenzie’s
choice of work experience placement and subsequently her
part time job in aged care.